Terms of service

Terms of Service

Effective Date: 16/05/2025

These Terms of Service ("Terms") govern your use of Dreams of My LA's ("we," "our," or "us") website and the purchase of clothing and related products from our online store ("Services"). By accessing or using our website and placing an order with us, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or make any purchases.

1. Acceptance of Terms

By using our website and purchasing products from Dreams of My LA, you agree to be bound by these Terms and our Privacy Policy. If you are using our website and services on behalf of a company, organization, or entity, you represent and warrant that you have the authority to bind such organization to these Terms.

2. Changes to the Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review these Terms periodically. Your continued use of our website and Services after any changes signifies your acceptance of the updated Terms.

3. Product Descriptions and Availability

We make every effort to display our products accurately on our website, including descriptions, prices, and images. However, we do not guarantee that all products are always available or that descriptions are error-free. We reserve the right to correct any mistakes, inaccuracies, or omissions and to update product information without prior notice.

4. Placing Orders

To place an order on our website, you must follow the checkout process, providing accurate and complete information. By submitting your order, you are making an offer to purchase the products in your shopping cart. Your order will only be considered accepted once we have sent you an order confirmation email. If the product is unavailable or we are unable to process your payment, we reserve the right to cancel or refuse the order.

5. Pricing and Payments

The prices for our products are listed on our website and are subject to change without notice. The final price at checkout will reflect the total amount due, including applicable taxes, shipping costs, and any discounts or promotions. You agree to pay all applicable charges and taxes for your order.

6. Shipping and Delivery

We offer various shipping options, and shipping costs are calculated during the checkout process. Delivery times may vary depending on the shipping method and the delivery address. Please note that delivery times are estimates and may be subject to delays due to circumstances beyond our control, such as customs delays or carrier issues.

Once an order is shipped, you will receive a tracking number. You are responsible for ensuring that your delivery address is correct and complete.

7. Returns and Exchanges

We want you to be happy with your purchase, but if for any reason you are not satisfied, we accept returns and exchanges according to the following conditions:

  • Products must be returned within 14 days of receipt.

  • The item must be unused, unworn, and in its original condition, with all tags attached.

  • Sale items or personalized/customized products may not be eligible for return or exchange.

  • You are responsible for the cost of return shipping unless the product is defective or damaged.

8. Discounts and Promotions

From time to time, we may offer discounts, promotions, or coupon codes. These offers are subject to the terms and conditions specified at the time of the promotion and may be limited to certain products, time periods, or customer groups. Promotions cannot be combined unless stated otherwise.

9. Intellectual Property

All content on our website, including but not limited to text, images, logos, graphics, videos, and product designs, are the property of Dreams of My LA or its licensors. You may not use, reproduce, or distribute any content from our website without our prior written consent.

10. Account Registration and Security

To make a purchase, you may be required to create an account with us. When registering, you agree to provide accurate and complete information, including your email address, shipping address, and payment details. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

If you believe that your account has been compromised or there has been unauthorized use, you agree to notify us immediately.

11. Limitation of Liability

To the maximum extent permitted by law, Dreams of My LA shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with the use of our website or products, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from these Terms or the purchase of products shall not exceed the amount you paid for the product(s) in the order related to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Dreams of My LA and its affiliates, employees, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of our website, your purchase of products, or your violation of these Terms.

13. Privacy

Your use of our website and Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.

14. Force Majeure

We shall not be liable for any failure or delay in the performance of our obligations under these Terms if such failure or delay is caused by events beyond our reasonable control, including but not limited to natural disasters, acts of government, war, or technical failures.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be modified to reflect the intent of the parties as closely as possible.

16 Entire Agreement

These Terms, along with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Dreams of My LA regarding the use of our website and the purchase of products.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Dreams of My LA
info@dreamsofmyla.com
Office: Trichterheideweg 11, Hasselt, Belgium
Return address: Kapelstraat 17, Hasselt, Belgium