Privacy policy

Privacy Policy

Effective Date: 16/05/2025

Dreams of My LA ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website, use our services, or engage with us in other ways. This policy is designed to comply with the General Data Protection Regulation (GDPR), applicable to residents of the European Union (EU).

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, postal address, etc.

  • Non-Personal Identification Information: IP address, browser type, operating system, and usage data.

Under the GDPR, personal data refers to any information relating to an identified or identifiable individual.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services

  • To personalize user experience

  • To communicate with you, including responding to inquiries

  • To send promotional emails, if you have opted in

  • To comply with legal obligations

In accordance with the GDPR, we will only process your personal data when we have a legal basis for doing so. These legal bases may include:

  • Consent: We have obtained your explicit consent to process your data.

  • Contractual Necessity: The processing is necessary for the performance of a contract with you.

  • Legal Obligation: The processing is required for compliance with legal obligations.

  • Legitimate Interests: We have a legitimate interest in processing your personal data, provided it does not override your fundamental rights and freedoms.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal data. These security measures include encryption, firewalls, and secure server configurations.

However, no method of data transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share non-personal information with third parties for marketing, advertising, or other purposes. We may also share personal information if required by law, to protect our rights, or to comply with legal processes.

Under the GDPR, we may only share your data with third parties that provide sufficient guarantees regarding the protection of your personal data and the compliance with the GDPR's data protection principles.

5. Cookies

Our website uses cookies to enhance user experience. A cookie is a small file stored on your device that helps us improve our services and your experience with our website. You can choose to disable cookies through your browser settings, but doing so may affect some functionality of our website.

We will ask for your consent to place non-essential cookies on your device (such as cookies for marketing or analytics purposes) in compliance with GDPR regulations.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights Under the GDPR

As a data subject under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.

  • Right to Rectification: You can request corrections or updates to your information.

  • Right to Erasure: You can request that we delete your personal data (also known as the "right to be forgotten").

  • Right to Restrict Processing: You can request restrictions on the processing of your data under certain circumstances.

  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format for transfer to another service provider.

  • Right to Object: You can object to the processing of your data for direct marketing purposes or for legitimate interests.

  • Right to Withdraw Consent: If you have given consent for processing, you can withdraw it at any time.

If you wish to exercise any of these rights, please contact us at info@dreamsofmyla.com.

You also have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

For children under 16 years of age, processing personal data may require parental consent under GDPR.

9. Data Retention

We will retain your personal data only for as long as necessary for the purposes outlined in this policy, and for compliance with legal obligations or resolution of disputes.

10. International Data Transfers

If you are located outside of the European Economic Area (EEA), your personal data may be transferred to and processed in countries outside the EEA. We will ensure that appropriate safeguards are in place to protect your data, such as the use of standard contractual clauses or reliance on an adequacy decision under the GDPR.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.